Russell-Jones, Neil <br/><br/>
Marketing, sales and customer service / 
by Neil Russell-Jones 
 - 2nd ed. 
 - New Delhi :  Ane Books Pvt. Ltd. ,  2009. 
 - 331 p.  Hard Back 
<br/><br/><label>ISBN: </label>9788180522888 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Marketing<br/>Sales<br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>381   / NEI-M