Customer relationship management : Concepts and application /
Kumar, Alok Sinha, Chhabi Sharma, Rakesh
Customer relationship management : Concepts and application / by Alok Kumar, Chhabi Sinha and Rakesh Sharma - New Delhi : Biztantra , 2007 . - 350 p. Paper Back
9788177226225
Relationship management
Managing customer relationship
Customer research
658.812 / ALO-C
Customer relationship management : Concepts and application / by Alok Kumar, Chhabi Sinha and Rakesh Sharma - New Delhi : Biztantra , 2007 . - 350 p. Paper Back
9788177226225
Relationship management
Managing customer relationship
Customer research
658.812 / ALO-C
