Customer relationship management : Concepts and application / by Alok Kumar, Chhabi Sinha and Rakesh Sharma

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TextLanguage: English Publication details: New Delhi : Biztantra , 2007 .Description: 350 p. Paper BackISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	ST. THOMAS COLLEGE LIBRARY, PALAI		Commerce	Commerce	658.812 ALO-C (Browse shelf(Opens below))					Available			90204

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Previous	658.81 ROB-S The secrets of great sales management : Advanced strategies for maximizing performance /	658.81 WIL-P Pro Active Sales Management : How to lead ,Motivate, and Stay ahead of the Game /	658.81 WIL-S Sales management : Concepts and cases /	658.812 ALO-C Customer relationship management : Concepts and application /	658.812 JAG-R Relationship marketing : Handbook of /	658.812 JIL-C The CRM hand book : A business guide to customer relaionship management /	658.812 SUP-R Relationship marketing : Concepts, Theories and cases /	Next

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